Obtaining Dialer Installs

Starting with Dialer 2015 R1, the Interaction Dialer installation package is available as an .iso file that you can download from the Product Information site at https://my.inin.com/products/Pages/Downloads.aspx.

Once you have a copy of the .iso file, you can burn it to a DVD or mount it and access its contents. If you explore the contents, you'll find that each of the Dialer components is available as an .msi file, which is a self-contained Windows Installer Package. This allows you to copy individual components' .msi file to an appropriate server and double-click to launch the installation procedure.

You'll also find an Install.exe file, which when run will display the Interactive Intelligence Products user interface for Interaction Dialer. From this tabbed user interface, you can find and launch each of the Dialer component's Windows Installer Packages.