Add branching logic to a survey

Adding branching logic to a survey allows the survey to change according to user responses to specific questions. In a survey with branches, relevant questions are offered according to the user's specific situation. With branching, questions can be skipped or another question can be asked based on the user response to a branching question.

After your survey has been created and you have added all your questions to the survey, you can add branching to specific survey questions. Branching is configured in the Interaction Feedback Question View. Branching options can be configured for the following question types: True/False, Multiple Choice, and Numeric Range. Free Form (recording) questions cannot be configured as a branching question.

Each question type has its own set of branching options. For example, here are the branching options offered for a True or False Question:

For step-by-step instructions on configuring each question type for branching logic in your survey, see Appendix B. Add branching logic to a survey.