Contents

Root XML Documents

Root documents define global grammars (speech-enabled or DTMF commands) that can be inherited by other menus. Two root documents are provided; one for DTMF-only menus, and another for Interaction Mobile Office menus. Speech calls go to TUIMobileOffice to start. DTMF calls go to TUIMainMenuDTMF to start. Branches to the other documents depend on user selections.

TUIDTMFRoot.xml defines global grammars (keyboard commands) that are available in DTMF-Only menus.
TUIApplicationRoot.xml is the root document for Interaction Mobile Office menus. It defines global grammars used to navigate, exit, and escape menus, to set client status, and which manage multimedia messages (Email, Fax, Voice Mail, etc.).

TUIDTMFRoot.xml

This root document defines global grammars (keyboard commands) that are available in DTMF-Only menus. The global DTMF commands are:

Tag	event	dtmf	next	useroption
`choice`	`escape.previous`	`*`			`Escape to previous menu`
`choice`	`escape.operator`	`0`			`Escape to Operator`
`choice`	`application.thankyou`	`7*`			`Exit menu`
`submenu`		`##`	`TUIUMMobileOffice.xml#main_menu_return`	`Mobile.Office`

To inherit global grammars from this document, other XML menu files must define TUIDTMFRoot.xml as the application's root document:

   <?xml version="1.0"?>
   <!DOCTYPE menuxml SYSTEM "menuxml.dtd">
   <menuxml toplevel="voice_summary" language="en-US" application="TUIDTMFRoot.xml">

TUIApplicationRoot.xml

TUIApplicationRoot.xml establishes global grammars (speech-enabled commands) that can be invoked from any Interaction Mobile Office menu. (See also: TUIApplicationRoot Source Listing.) All commands in TUIApplicationRoot.xml are global. Commands in other files that are outside the menu tag are global to that document. To inherit global grammars from this document, other XML menu files must define TUIApplicationRoot.xml as the application's root document:

<?xml version="1.0"?>
<!DOCTYPE menuxml SYSTEM "menuxml.dtd">
<menuxml toplevel="message_summary" language="en-US" application="TUIApplicationRoot.xml">

Tag	Text	event	dtmf	useroption	return	next	message	goto
`choice`	`escape \| [go] back \| previous [menu] \| return`	`escape.previous`	`*`
`choice`	`[transfer \| send \| get] [me] [to] [a \| an] operator`	`escape.operator`	`0`
`choice`	`[play \| get \| check \| listen to [my]] (new \| unread) voice [mail \| mails \| E-mail \| E-mails] [message \| messages]`	`mailbox.voice.new`		`Allow.Voice.Mail`	`TUIMessageMenus.xml#voice_message_menu`
`choice`	`[play \| get \| check \| listen to [my]] (old \| saved \| red) voice [mail \| mails \| E-mail \| E-mails] [message \| messages]`	`mailbox.voice.saved`		`Allow.Voice.Mail`	`TUIMessageMenus.xml#voice_message_menu`
`choice`	`([play \| get \| check \| listen to] today's voice [mail \| mails \| E-mail \| E-mails] [message \| messages]) \| ([play \| get \| check \| listen to] [my] voice [mail \| mails \| E-mail \| E-mails] [message \| messages] (for \| from) today)`	`mailbox.voice.today`		`Allow.Voice.Mail`	`TUIMessageMenus.xml#voice_message_menu`
`choice`	`[play \| get \| check \| listen to [my]] (new \| unread) (fax [mail \| mails \| E-mail \| E-mails] \| faxes [message \| messages])`	`mailbox.fax.new`		`Allow.Fax`	`TUIMessageMenus.xml#fax_message_menu`
`choice`	`[play \| get \| check \| listen to [my]] (old \| saved \| red) (fax [mail \| mails \| E-mail \| E-mails] \| faxes [message \| messages])`	`mailbox.fax.saved`		`Allow.Fax`	`TUIMessageMenus.xml#fax_message_menu`
`choice`	`([play \| get \| check \| listen to] today's (fax [mail \| mails \| E-mail \| E-mails] \| faxes [message \| messages])) \| ([play \| get \| check \| listen to] [my] (fax [mail \| mails \| E-mail \| E-mails] \| faxes [message \| messages]) (for \| from) today)`	`mailbox.fax.today`		`Allow.Fax`	`TUIMessageMenus.xml#fax_message_menu`
`choice`	`[play \| get \| check \| listen to [my]] (new \| unread) (mail \| mails \| E-mail \| E-mails) [message \| messages]`	`mailbox.email.new`		`Allow.Email`	`TUIMessageMenus.xml#email_message_menu`
`choice`	`[play \| get \| check \| listen to [my]] (old \| saved \| red) (mail \| mails \| E-mail \| E-mails) [message \| messages]`	`mailbox.email.saved`		`Allow.Email`	`TUIMessageMenus.xml#email_message_menu`
`choice`	`([play \| get \| check \| listen to] today's (mail \| mails \| E-mail \| E-mails) [message \| messages]) \| ([play \| get \| check \| listen to] [my] (mail \| mails \| E-mail \| E-mails) [message \| messages] for today)`	`mailbox.email.today`		`Allow.Email`	`TUIMessageMenus.xml#email_message_menu`
`submenu`	`[play \| get \| check \| listen to [my]] voice [mail \| mails \| E-mail \| E-mails] [message \| messages]`			`Allow.Voice.Mail`	`TUIMobileOffice.xml#main_menu_return`	`TUIMessageMenus.xml#voice_summary`
`submenu`	`[play \| get \| check \| listen to [my]] (fax [mail \| mails \| E-mail \| E-mails] [message \| messages] \| faxes)`			`Allow.Fax`	`TUIMobileOffice.xml#main_menu_return`	`TUIMessageMenus.xml#fax_summary`
`submenu`	`[play \| get \| check \| listen to [my]] (mail \| mails \| E-mail \| E-mails) [message \| messages]`			`Allow.Email`	`TUIMobileOffice.xml#main_menu_return`	`TUIMessageMenus.xml#email_summary`
`choice`	`(access \| get \| play \| read \| go to) [my] (calendar \| meetings) for $datetime`	`application.getmeetings`		`Outlook.Module`	`TUIMobileOffice.xml#main_menu_return`		`voice`
`submenu`	`(access \| get \| play \| read \| go to) [my] (calendar \| meetings)`			`Allow.Calendar`	`TUIMobileOffice.xml#main_menu_return`	`TUIOutlookMenus.xml#calendar_menu_get_date`
`submenu`	`[access \| go to] [my \| the] Outlook [options \| menu]`			`Outlook.Module`	`TUIMobileOffice.xml#main_menu_return`	`TUIOutlookMenus.xml#outlook_menu`
`submenu`	`[access \| go to] [my \| the] Calendar (options \| menu)`			`Allow.Calendar`	`TUIMobileOffice.xml#main_menu_return`	`TUIOutlookMenus.xml#calendar_menu`
`submenu`	`[access \| go to] [my \| the] out-of-office assistant [options \| menu]`			`Outlook.Module`	`TUIMobileOffice.xml#main_menu_return`	`TUIOutlookMenus.xml#outofoffice_menu`
`choice`	`turn on [my \| the] out-of-office assistant [message]`	`mailbox.outofoffice.on`		`Outlook.Module`	`TUIMobileOffice.xml#main_menu_return`
`choice`	`turn off [my \| the] out-of-office assistant [message]`	`mailbox.outofoffice.off`		`Outlook.Module`	`TUIMobileOffice.xml#main_menu_return`
`choice`	`PreLoadedGrammar:MessageDirectory`	`application.sendtomessage`			`TUIMobileOffice.xml#main_menu_return`
`choice`	`PreLoadedGrammar:CallDirectory`	`application.privatecall`			`TUIMobileOffice.xml#main_menu_return`
`choice`	`URI:OPCMessageDirectory.$username.gram`	`record.start`			`TUIMainMenu.xml#send_message_options`
`choice`	`URI:OPCCallDirectory.$username.gram`	`application.privatecall`			`TUIMobileOffice.xml#main_menu_return`
`submenu`	`[access \| set \| change \| manage] [my] [personal] [user] (options \| configuration)`					`TUIOptionMenus.xml#personal_options_menu`
`submenu`	`[change \| set] [my \| your] status`				`TUIMobileOffice.xml#main_menu_return`	`TUIStatusMenus.xml#change_status`
`submenu`	`[record \| change] [my] [user \| personal] (prompts \| recordings)`				`TUIMobileOffice.xml#main_menu_return`	`TUIPromptMenus.xml#personal_prompts_menu`
`choice`	`[set \| change] [me \| my] [status] [to] $status [until $datetime]`	`status.set`	`none`		`TUIMobileOffice.xml#main_menu_return`
`choice`	`[record] [my] (extended absence \| out-of-the-office) [prompt]`	`useraudio.record`			`TUIPromptMenus.xml#ea_prompt_menu`		`eaprompt`
`choice`	`(listen to \| review) [my] (extended absence \| out of [the] office) [prompt]`	`useraudio.listen`					`eaprompt`
`choice`	`reset [my] (extended absence \| out of [the] office) [prompt]`	`useraudio.reset`					`eaprompt`
`choice`	`[record] [my] (ring no answer \| standard greeting) [prompt]`	`useraudio.record`			`TUIPromptMenus.xml#rna_prompt_menu`		`rnaprompt`
`choice`	`(listen to \| review) [my] (ring no answer \| standard greeting) [prompt]`	`useraudio.listen`					`rnaprompt`
`choice`	`reset [my] (ring no answer \| standard greeting) [prompt]`	`useraudio.reset`					`rnaprompt`
`choice`	`[record] [my] [user] (name \| username) [prompt]`	`useraudio.record`			`TUIPromptMenus.xml#name_prompt_menu`		`nameprompt`
`choice`	`(listen to \| review) [my] [user] (name \| username) [prompt]`	`useraudio.listen`					`nameprompt`
`choice`	`reset [my] [user] (name \| username) [prompt]`	`useraudio.reset`					`nameprompt`
`choice`	`[record] [my] agent [greeting] [prompt]`	`useraudio.record`			`TUIPromptMenus.xml#agent_greeting_menu`		`agentgreeting`
`choice`	`(listen to \| review) [my] agent [greeting] [prompt]`	`useraudio.listen`					`agentgreeting`
`choice`	`reset [my] agent [greeting] [prompt]`	`useraudio.reset`					`agentgreeting`
`choice`	`[record] [my] [available] forward [prompt]`	`useraudio.record`			`TUIPromptMenus.xml#af_prompt_menu`		`afprompt`
`choice`	`(listen to \| review) [my] [available] forward [prompt]`	`useraudio.listen`					`afprompt`
`choice`	`reset [my] [available] forward [prompt]`	`useraudio.reset`					`afprompt`
`choice`	`[record] [my] [one number] follow me [prompt]`	`useraudio.record`			`TUIPromptMenus.xml#fm_prompt_menu`		`fmprompt`
`choice`	`(listen to \| review) [my] [one number] follow me [prompt]`	`useraudio.listen`					`fmprompt`
`choice`	`reset [my] [one number] follow me [prompt]`	`useraudio.reset`					`fmprompt`
`choice`	`okay \| ([okay] thanks) \| ([okay] thank you)`	`application.thankyou`	`7*`		`TUIMobileOffice.xml#main_menu_return`
`submenu`	`(switch \| change) [input] mode`		`##`	`Mobile.Office`		`TUIUMMainMenuDTMF.xml#main_menu`
`submenu`	`[(what's \| what is)] [my] current status`				`TUIMobileOffice.xml#main_menu_return`	`TUIStatusMenus.xml#play_status_menu`
`submenu`	`([I am] [all] done) \| ([I am] [all] finished) \| (thats it) \| (thats all) \| (you cant) \| (you cannnot) \| good-bye`					`TUIMobileOffice.xml#good_bye_menu`
`submenu`	`[go] [back] [to] [the] main menu`					`TUIMobileOffice.xml#main_menu`
`choice`	`(exit \| log (out\|off))`	`application.mainmenu`
`catch`		`com.inin.calendar.nodate`						`TUIOutlookMenus.xml#voice_get_date`