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useraudio.events

useraudio events invoke operations that manipulate recorded messages. When a useraudio event is used in a <choice> tag, the message attribute specifies the type of message that will be recorded, saved, reset, listened to, disabled, or enabled. The message attribute supports these values:

Message Attribute Value	Type of Prompt
eaprompt	Out of office message
nameprompt	Name prompt
afprompt	Available, Forward message
fmprompt	Follow-me message
agentgreeting	Agent Greeting message
rnaprompt	Standard Greeting message
personalgreeting (Communité only)	Personal Greeting message
Any fully qualified path that the CIC Administrative user has full access rights to.	If you do not specify one of the above message attributes, the "message" attribute can be a complete and valid path to a location that the CIC administrative user has full access rights to.

For example to record an extended absence prompt (out of office message), specify useraudio.record as the event, and eaprompt as the message attribute:

<choice event="useraudio.record" message="eaprompt" return="#ea_prompt_menu" dtmf="1">[record] [my] (extended absence | out-of-the-office) [prompt]</choice>

The message attribute specifies additional data provided to handlers, in this case a prompt type or file path. The optional return attribute specifies flow of control that will happen after handlers process the event.

If a read or write error occurs (including a case of file not found), useraudio events throw the error.com.inin.filenotfound error.

useraudio.record

This event invokes recording (or re-recording) of a prompt. For example, to re-record a name prompt:

<choice event="useraudio.record" message="nameprompt" dtmf="3">record [again] | re-record</choice>useraudio.save

useraudio.reset

The reset event returns a prompt to a generic recording. Using the useraudio.reset event with a file path is the same as a delete.

<choice event="useraudio.reset" message="eaprompt">reset [my] (extended absence | out of [the] office) [prompt]</choice>

useraudio.listen

This event replays the prompt specified in the message attribute. The example below plays the out of office message:

<choice event="useraudio.listen" message="eaprompt">(listen to | review) [my] (extended absence | out of [the] office) [prompt]</choice>

useraudio.disable

This event disables the out of the office greeting (eaprompt) or the standard greeting message (rnaprompt).

<choice event="useraudio.disable" message="eaprompt" dtmf="8">disable [my] (extended absence | out of [the] office) [prompt]</choice>

useraudio.enable

This event enables (activates) the out of the office greeting (eaprompt) or the standard greeting message (rnaprompt).

<choice event="useraudio.enable" message="eaprompt" dtmf="7">(enable | set) [my] (extended absence | out of [the] office) [prompt]</choice>