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Phone Feature Configuration of Polycom Phones Technical Reference
Polycom Configuration Files
IC phone features require changes to the Polycom configuration files. The SIP configuration file (sip.cfg) contains SIP protocol and core configuration settings that typically affect an entire installation. This file is supplied in the Polycom firmware.
|
File Name |
Description |
| xIC.cfg | This
site-wide settings file provides overrides to attributes in the
sip.cfg.
Note: If you are not in the United States, or any other country that uses the same DST scheme, also adjust some site-specific settings in xIC.cfg, such as GMT offset and daylight savings time attributes. |
| <group name>.cfg | This optional file provides overrides to attributes in the individual phone configuration files, phone name- < Ethernet address> .cfg. |
| <Ethernet address>.cfg | This
file is unique for each phone. This bootstrap file tells the phone
which configuration files to load.
Note: The Ethernet address part of the file
name is the MAC address of the phone. <
Ethernet address>.cfg is the term used in
the Polycom documentation.
|
| phone name-<Ethernet address>.cfg | This
file is unique for each phone. It contains phone configuration
settings for one phone.
The phone name part of this file name is the individual phone name you specify in this tool. If you import data to Interaction Administrator, it is also the station name for the phone. |
| <any name>.csv | Use this phone configuration data export file to import station data to Interaction Administrator. |
| <any name>.ipc | Use this data file to save and retrieve phone and phone group data. Also use it to organize phone configuration data by site, company, vendor, or other identifier. |
Manual configuration
Polycom configuration files are in XML format. After you create these files, it is easier to modify them using an XML editor.
Note: Genesys recommends that you do not modify the sip.cfg file.