VoiceXML Architecture

CIC's VoiceXML architecture consists of two main components: A VoiceXML Host Server and a VoiceXML Interpreter Server.

VoiceXML Component	Description
Handler Tools	The VoiceXML Handler Tools are the means to direct a call to use the VoiceXML Interpreter.
Host Server	The VoiceXML Host Server manages all of the VoiceXML sessions, in addition to the resources that the VoiceXML Interpreters need while interacting with CIC.
Interpreter Server	The VoiceXML Interpreter Server interprets the VoiceXML document and uses CIC’s capabilities to perform the actions described in that VoiceXML document.The Interpreter can access grammar files, prompt files, and VoiceXML script files from local disc, network disc, or web server. The Interpreter works with the Telephony Services (TS) subsystem to provide telephony capabilities, and with the Voice Recognition (Reco) subsystem to provide voice recognition capabilities.

For more information about these components, see the following: