The CallRoutingBehavior type exposes the following members.
Properties
| Name | Description | |
|---|---|---|
 | BehaviorType |
The type of action the behavior performs.
(Inherited from PolicyBehavior.) |
| DesireToUseWeight | Get or set how heavily skill desire will be considered in routing the call. |
| EnableMaxPreviewTime | Gets or sets whether the interaction will enforce a maximum preview time. |
| Id | (Inherited from PolicyBehavior.) |
| MaxDesireToUse | Get or set the maximum skill desire of agents that will receive this call based on the specified skill. |
| MaxPreviewSeconds | Gets or sets the maximum number of seconds for which the interaction can be previewed. |
| MaxProficiency | Get or set the maximum skill proficiency of agents that will receive this call based on the specified skill. |
| MinDesireToUse | Get or set the minimum skill desire of agents that will receive this call based on the specified skill. |
| MinProficiency | Get or set the minimum skill proficiency of agents that will receive this call based on the specified skill. |
| ProficiencyWeight | Get or set how heavily skill proficiency will be considered in routing the call. |
| RequiredSkill | Get or set the skill requirement that will be attached to this call (if any). |
| RoutingMode | Get or set how the call will be routed. |
