The BaseScriptDefinition type exposes the following members.

Properties

  NameDescription
Public propertyAllowAgentOwnedCallbacks
Determines whether agents have the option to schedule calls as agent-owned callbacks.
Public propertyAllowAgentsAdditionalCalls
Determines whether agents can place calls to additional phone numbers
Public propertyAllowEditingOfNumberToDial
Allow agents to edit the phone number of a Preview call before it is dialed.
Public propertyAllowEditingPhoneNumbers
Determines whether agents can edit additional phone numbers
Public propertyAllowSchedulePhoneNumber
Allow agents to specify the callback number when scheduling a call
Public propertyAutomaticallyDisconnectOnDisposition
Disconnect the call automatically once a call disposition button is clicked.
Public propertyDisplayBreakButton
Show a button that allows agents to take a break.
Public propertyDisplayPreviewSkipButton
Show a button that allows agents to skip a preview call.
Public propertyPages
The list of pages contained in the script.
Public propertyPermitOverrideDailyLimitCheck
Determines whether agents can override the dialy limit check for additional numbers
Public propertyPermitOverrideDNCCheck
Determines whether agents can override the DNC check for additional numbers
Public propertyPermitOverrideSkillsCheck
Determines whether agents can override the skills check for additional numbers
Public propertyPermitOverrideTimeZoneCheck
Determines whether agents can override the timezone check for additional numbers
Public propertyPickupAlertingCalls
Specifies whether alerting calls will be automatically picked up.
Public propertyUse24HourTimeFormat
Specifies whether to use 24-hour (military) time.

See Also