The CallRoutingBehavior type exposes the following members.
Constructors
| Name | Description | |
|---|---|---|
| CallRoutingBehavior | Initializes a new instance of the CallRoutingBehavior class. |
Methods
| Name | Description | |
|---|---|---|
| Equals | Determines whether the specified Object is equal to the current Object. (Inherited from Object.) | |
| Finalize | Allows an Object to attempt to free resources and perform other cleanup operations before the Object is reclaimed by garbage collection. (Inherited from Object.) | |
| GetHashCode | Serves as a hash function for a particular type. (Inherited from Object.) | |
| GetType | Gets the Type of the current instance. (Inherited from Object.) | |
| MemberwiseClone | Creates a shallow copy of the current Object. (Inherited from Object.) | |
| ToString | Returns a String that represents the current Object. (Inherited from Object.) |
Properties
| Name | Description | |
|---|---|---|
| BehaviorType |
The type of action the behavior performs.
(Inherited from PolicyBehavior.) | |
| DesireToUseWeight | Get or set how heavily skill desire will be considered in routing the call. | |
| EnableMaxPreviewTime | Gets or sets whether the interaction will enforce a maximum preview time. | |
| Id | (Inherited from PolicyBehavior.) | |
| MaxDesireToUse | Get or set the maximum skill desire of agents that will receive this call based on the specified skill. | |
| MaxPreviewSeconds | Gets or sets the maximum number of seconds for which the interaction can be previewed. | |
| MaxProficiency | Get or set the maximum skill proficiency of agents that will receive this call based on the specified skill. | |
| MinDesireToUse | Get or set the minimum skill desire of agents that will receive this call based on the specified skill. | |
| MinProficiency | Get or set the minimum skill proficiency of agents that will receive this call based on the specified skill. | |
| ProficiencyWeight | Get or set how heavily skill proficiency will be considered in routing the call. | |
| RequiredSkill | Get or set the skill requirement that will be attached to this call (if any). | |
| RoutingMode | Get or set how the call will be routed. |