The CallRoutingBehavior type exposes the following members.

Constructors

  NameDescription
Public methodCallRoutingBehavior
Initializes a new instance of the CallRoutingBehavior class.

Methods

  NameDescription
Public methodEquals
Determines whether the specified Object is equal to the current Object.
(Inherited from Object.)
Protected methodFinalize
Allows an Object to attempt to free resources and perform other cleanup operations before the Object is reclaimed by garbage collection.
(Inherited from Object.)
Public methodGetHashCode
Serves as a hash function for a particular type.
(Inherited from Object.)
Public methodGetType
Gets the Type of the current instance.
(Inherited from Object.)
Protected methodMemberwiseClone
Creates a shallow copy of the current Object.
(Inherited from Object.)
Public methodToString
Returns a String that represents the current Object.
(Inherited from Object.)

Properties

  NameDescription
Public propertyBehaviorType
The type of action the behavior performs.
(Inherited from PolicyBehavior.)
Public propertyDesireToUseWeight
Get or set how heavily skill desire will be considered in routing the call.
Public propertyEnableMaxPreviewTime
Gets or sets whether the interaction will enforce a maximum preview time.
Public propertyId
(Inherited from PolicyBehavior.)
Public propertyMaxDesireToUse
Get or set the maximum skill desire of agents that will receive this call based on the specified skill.
Public propertyMaxPreviewSeconds
Gets or sets the maximum number of seconds for which the interaction can be previewed.
Public propertyMaxProficiency
Get or set the maximum skill proficiency of agents that will receive this call based on the specified skill.
Public propertyMinDesireToUse
Get or set the minimum skill desire of agents that will receive this call based on the specified skill.
Public propertyMinProficiency
Get or set the minimum skill proficiency of agents that will receive this call based on the specified skill.
Public propertyProficiencyWeight
Get or set how heavily skill proficiency will be considered in routing the call.
Public propertyRequiredSkill
Get or set the skill requirement that will be attached to this call (if any).
Public propertyRoutingMode
Get or set how the call will be routed.

See Also