The WorkgroupDetails type exposes the following members.
Properties
| Name | Description | |
|---|---|---|
 | AcdRoutingOutboundMailboxes |
Gets the ACD routing outbound mailboxes for sending outbound e-mail from an ACD workgroup.
|
| ActiveMembers |
Gets the Workgroup's active members.
|
| Extension |
Gets the extension for the Workgroup.
|
| HasActivation |
Gets whether the Workgroup has activation.
|
| HasMailbox |
Gets whether the Workgroup has a mailbox associated with it.
|
| HasQueue |
Gets whether the Workgroup has a Queue associated with it.
|
| IsActive |
Gets whether the Workgroup is active.
|
| IsWrapUpActive |
Gets whether the Workgroup has wrap up active.
|
| MaximumChatResponseTime |
Gets the number of seconds that should elapse before an unattended
chat interaction should warn the user about a lack of activity.
|
| Members |
Gets the Workgroup's members.
|
| Name |
Gets the name of the Workgroup.
|
| QueueType |
Gets the QueueType for the Workgroup.
|
| RingToneForCalls |
Gets the ring tone for calls that arrive into this workgroup.
|
| RingToneForChats |
Gets the ring tone for chats that arrive into this workgroup.
|
| RingToneForEmails |
Gets the ring tone for emails that arrive into this workgroup.
|
| RingToneForOtherInteractions |
Gets the ring tone for interactions other than chats, emails and calls that arrive into this workgroup.
|
| Supervisors |
Gets the Workgroup's supervisors.
|
| WrapUpClientTimeout |
Gets workgroup's wrap up client timeout value.
|
| WrapUpCodes |
Gets the workgroups's wrap-up codes.
|
