Add inbound interaction to Salesforce Softphone on Alerting event.

Namespace: ININ.IceLib.Configuration.Integrations.Salesforce
Assembly: ININ.IceLib.Configuration (in ININ.IceLib.Configuration.dll) Version: (


public GeneralConfigurationProperty<CtiConfiguration..::..Property, bool> SendScreenPopOnAlerting { get; }
Visual Basic
Public ReadOnly Property SendScreenPopOnAlerting As GeneralConfigurationProperty(Of CtiConfiguration..::..Property, Boolean)

Field Value

The property to send screen pops on alerting calls.


Set to true to add interaction when interaction is in alerting state, false to add interaction when interaction is added to user's queue.

Version Information

Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 SU 2 and beyond.

See Also