Represents and interaction's media type.
Namespace: ININ.IceLib.Reporting.InteractionsAssembly: ININ.IceLib.Reporting (in ININ.IceLib.Reporting.dll) Version: 0.0.0.0 (22.3.0.218)
Syntax
| C# |
|---|
public enum InteractionSnapshotMediaType |
| Visual Basic |
|---|
Public Enumeration InteractionSnapshotMediaType |
Members
| Member name | Value | Description | |
|---|---|---|---|
| Invalid | 0 | An invalid media type. | |
| Call | 1 | A call interaction. | |
| Chat | 2 | A chat interaction. | |
| Sms | 3 | An SMS interaction. | |
| Generic | 4 | A generic interaction. | |
| 5 | An email interaction. | ||
| Callback | 6 | A callback interaction. | |
| InstantQuestion | 7 | An instant question interaction. | |
| WebCollaboration | 8 | A web collaboration interaction. | |
| Fax | 9 | A fax interaction. | |
| WorkflowItemObject | 10 | A workflow item object for an IPA interaction. | |
| MonitoredObject | 11 | A Monitored object for an interaction. | |
| SocialConversation | 12 | A social media conversation object. | |
| SocialDirectMessage | 13 | A social media directmessage object. |
Version Information
Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
