This enum consists of a set of Tracker types that describe a given Segment.

Namespace: ININ.IceLib.Tracker
Assembly: ININ.IceLib.Tracker (in ININ.IceLib.Tracker.dll) Version: (


public enum HowEnded
Visual Basic
Public Enumeration HowEnded


Member nameValueDescription
NotEnded0The segment has not ended.
Disconnect1The segment was disconnected.
LocalDisconnect2The segment was locally disconnected.
RemoteDisconnect3The segment was remotely disconnected.
Transfer4The segment was transferred.
LocalTransfer5The segment was locally transferred.
RemoteTransfer6The segment was remotely transferred.
Conference7The segment was conferenced.
System8The segment was sent to the system.
Connect9The segment was connected.
Messaging10The segment was messaging.
Alert11The segment was alerted.
Hold12The segment was held.
Retrieve13The segment was retrieved.
Park14The segment was parked.
ConsultTransfer15The segment was consult transferred.
Grabbed16The segment was grabbed.
WorkgroupChanged17 The servicing workgroup changed (maybe to none)
IVR18The segment went into IVR.
Suspend19The segment was suspended.
Delay20The segment went into a wait (usually in a workgroup queue).
Survey21The segment went into survey/feedback.
Snoozed22The segment went into snooze.
Dialing23The segment went into dialing.

Version Information

Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.

See Also