This enum consists of a set of Tracker types that describe a given Segment.
Namespace: ININ.IceLib.TrackerAssembly: ININ.IceLib.Tracker (in ININ.IceLib.Tracker.dll) Version: 0.0.0.0 (22.3.0.218)
Syntax
| C# |
|---|
public enum HowEnded |
| Visual Basic |
|---|
Public Enumeration HowEnded |
Members
| Member name | Value | Description | |
|---|---|---|---|
| NotEnded | 0 | The segment has not ended. | |
| Disconnect | 1 | The segment was disconnected. | |
| LocalDisconnect | 2 | The segment was locally disconnected. | |
| RemoteDisconnect | 3 | The segment was remotely disconnected. | |
| Transfer | 4 | The segment was transferred. | |
| LocalTransfer | 5 | The segment was locally transferred. | |
| RemoteTransfer | 6 | The segment was remotely transferred. | |
| Conference | 7 | The segment was conferenced. | |
| System | 8 | The segment was sent to the system. | |
| Connect | 9 | The segment was connected. | |
| Messaging | 10 | The segment was messaging. | |
| Alert | 11 | The segment was alerted. | |
| Hold | 12 | The segment was held. | |
| Retrieve | 13 | The segment was retrieved. | |
| Park | 14 | The segment was parked. | |
| ConsultTransfer | 15 | The segment was consult transferred. | |
| Grabbed | 16 | The segment was grabbed. | |
| WorkgroupChanged | 17 | The servicing workgroup changed (maybe to none) | |
| IVR | 18 | The segment went into IVR. | |
| Suspend | 19 | The segment was suspended. | |
| Delay | 20 | The segment went into a wait (usually in a workgroup queue). | |
| Survey | 21 | The segment went into survey/feedback. | |
| Snoozed | 22 | The segment went into snooze. | |
| Dialing | 23 | The segment went into dialing. |
Version Information
Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.
