The WorkgroupDetails type exposes the following members.
Constructors
| Name | Description | |
|---|---|---|
| WorkgroupDetails |
Initializes a new instance of the WorkgroupDetails class.
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Methods
| Name | Description | |
|---|---|---|
| ChangeWatchedAttributes |
Changes what attributes of the WorkgroupDetails are being watch. (See WorkgroupAttributes.)
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| ChangeWatchedAttributesAsync |
Asynchronously changes what attributes of the WorkgroupDetails are being watch. (See WorkgroupAttributes.)
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| Equals | Determines whether the specified Object is equal to the current Object. (Inherited from Object.) | |
| Finalize | Allows an Object to attempt to free resources and perform other cleanup operations before the Object is reclaimed by garbage collection. (Inherited from Object.) | |
| GetHashCode | Serves as a hash function for a particular type. (Inherited from Object.) | |
| GetType | Gets the Type of the current instance. (Inherited from Object.) | |
| IsWatching()()()() |
Determines whether a watch is active.
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| IsWatching(String) |
Determines whether a watch is active and if the specified value is being watched.
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| MemberwiseClone | Creates a shallow copy of the current Object. (Inherited from Object.) | |
| StartWatching | ||
| StartWatchingAsync |
Asynchronously starts watching the specified attributeNames for this WorkgroupDetails object. (See WorkgroupAttributes.)
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| StopWatching |
Stops watching the workgroup attributes.
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| StopWatchingAsync |
Asynchronously stops watching a list of workgroup attributes.
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| ToString | Returns a String that represents the current Object. (Inherited from Object.) |
Properties
| Name | Description | |
|---|---|---|
| AcdRoutingOutboundMailboxes |
Gets the ACD routing outbound mailboxes for sending outbound e-mail from an ACD workgroup.
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| ActiveMembers |
Gets the Workgroup's active members.
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| Extension |
Gets the extension for the Workgroup.
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| HasActivation |
Gets whether the Workgroup has activation.
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| HasMailbox |
Gets whether the Workgroup has a mailbox associated with it.
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| HasQueue |
Gets whether the Workgroup has a Queue associated with it.
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| IsActive |
Gets whether the Workgroup is active.
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| IsWrapUpActive |
Gets whether the Workgroup has wrap up active.
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| MaximumChatResponseTime |
Gets the number of seconds that should elapse before an unattended
chat interaction should warn the user about a lack of activity.
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| Members |
Gets the Workgroup's members.
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| Name |
Gets the name of the Workgroup.
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| QueueType |
Gets the QueueType for the Workgroup.
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| RingToneForCalls |
Gets the ring tone for calls that arrive into this workgroup.
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| RingToneForChats |
Gets the ring tone for chats that arrive into this workgroup.
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| RingToneForEmails |
Gets the ring tone for emails that arrive into this workgroup.
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| RingToneForOtherInteractions |
Gets the ring tone for interactions other than chats, emails and calls that arrive into this workgroup.
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| Supervisors |
Gets the Workgroup's supervisors.
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| WrapUpClientTimeout |
Gets workgroup's wrap up client timeout value.
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| WrapUpCodes |
Gets the workgroups's wrap-up codes.
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Events
| Name | Description | |
|---|---|---|
| WatchedAttributesChanged |
Occurs when one of the watched attribute values has been changed.
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