A client-side workstation running a custom .Net application that directly uses IceLib to integrate with the IC server. You could even have a custom .Net service on the workstation and integrate with the IC server by using IceLib.

Tip
This integration can be used along-side other IceLib-based applications, such as ININ’s Interaction .Net Client, without interfering with the existing application connection.

Note
This is the same mechanism used by ININ’s Interaction .Net Client, Interaction Fax, Interaction Voicemail, etc.

The ASP.NET code-behind uses IceLib on behalf of end user. The code-behind could also perform application-wide operations, independently of a particular IC user.

Tip
This integration can be used along-side other IceLib-based applications, such as ININ’s Interaction .Net Client, without interfering with the existing application connection.

Note
This is the same mechanism used by ININ’s 3.0 Web Client.

In some cases, a workstation application does not, or cannot, use IceLib directly. Perhaps a legacy client/server protocol cannot be modified or the client application is the product of another company.

In this model, a server-side application uses IceLib on behalf of a Client application or end user.

Tip
This integration can be used along-side other IceLib-based applications, such as ININ’s Interaction .Net Client, without interfering with the existing application connection. However, it might require other features of IceLib (e.g. Proxy logins and/or SessionWatch mechanism).

Note
This is the same mechanism used by various ININ Packaged Solutions (e.g. SAP integration).

Applications written in languages that cannot use .Net directly can face additional challenges. Examples include using Java or other COM-enabled languages.

One approach is to create a custom .NET-based COM wrapper that encapsulates high level business-specific operations. The COM object then uses IceLib to implement the specific high level operations needed by the non-.NET application. This approach results in writing fewer COM methods because business specific needs will most likely utilize several IceLib operations in one step.