Represents a read-only ResponseItem object. Each ResponseItem has a unique identifier, name, type, and value.

Namespace: ININ.IceLib.People.ResponseManagement
Assembly: ININ.IceLib.People (in ININ.IceLib.People.dll) Version: 0.0.0.0 (22.3.0.218)

Syntax

C#
public class ResponseItem
Visual Basic
Public Class ResponseItem

Remarks

A ResponseItem represents Interaction Messages, Interaction Urls and Interaction Files:

  • An Interaction Message is a note, URL, or file that an agent can send to a web visitor during an interactive session. Interaction Message objects typically display short messages. For example, an Interaction Message titled 'Standard Response Times' could contain 'Standard response times for a support request are ...'.

  • An Interaction Url stores frequently used Urls. For example, an Interaction Url titled 'Support web site' could be defined as 'http://www.inin.com/support'.

  • An Interaction File points to a file path. For example, an Interaction File titled 'Icelib Documentation' could point to 'C:\Program Files\Interactive Intelligence\Icelib\Documentation\Icelib.chm'.

Inheritance Hierarchy

System..::..Object
  ININ.IceLib.People.ResponseManagement..::..ResponseItem
    ININ.IceLib.People.ResponseManagement..::..EditableResponseItem

Version Information

Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.

See Also