Represents a read-only ResponseItem object. Each ResponseItem has a unique identifier, name, type, and value.
Namespace: ININ.IceLib.People.ResponseManagementAssembly: ININ.IceLib.People (in ININ.IceLib.People.dll) Version: 0.0.0.0 (22.3.0.218)
Syntax
C# |
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public class ResponseItem |
Visual Basic |
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Public Class ResponseItem |
Remarks
A ResponseItem represents Interaction Messages, Interaction Urls and Interaction Files:
- An Interaction Message is a note, URL, or file that an agent can send to a web visitor during
an interactive session. Interaction Message objects typically display short messages. For example, an
Interaction Message titled 'Standard Response Times' could contain 'Standard response times for a support
request are ...'.
- An Interaction Url stores frequently used Urls. For example, an Interaction Url titled
'Support web site' could be defined as 'http://www.inin.com/support'.
- An Interaction File points to a file path. For example, an Interaction File titled 'Icelib Documentation' could point to 'C:\Program Files\Interactive Intelligence\Icelib\Documentation\Icelib.chm'.
Inheritance Hierarchy
System..::..Object
ININ.IceLib.People.ResponseManagement..::..ResponseItem
ININ.IceLib.People.ResponseManagement..::..EditableResponseItem
ININ.IceLib.People.ResponseManagement..::..ResponseItem
ININ.IceLib.People.ResponseManagement..::..EditableResponseItem
Version Information
Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.