The ININ.IceLib.QualityManagement namespace contains classes for implementing quality management related features using the IceLib API and Interaction Center.

Classes

  ClassDescription
Public classGetExportUriCompletedEventArgs
Class to encapsulate the recording export URI returned from Recorder server.
Public classQualityManagementManager
Provides access to Quality Management functionality, such as recordings and surveys.
Public classQueryRecordingAttributesCompletedEventArgs
Class to encapsulate the read-only dictionary of recording attributes returned from Recorder server.
Public classQueryRecordingTagsCompletedEventArgs
Class to encapsulate the read-only collection of tags returned from Recorder server.
Public classRecordingsManager
Provides methods for accessing and managing IC recordings.
Public classScreenPauseCompletedEventArgs
Public classScreenRecorder
This class provides the interface for creating screen recordings.
Public classStartRecordingCompletedEventArgs
Public classStartStationAudioPlaybackCompletedEventArgs
Class to encapsulate the call ID returned from Recorder server.
Public classStartTimedRecordingCompletedEventArgs

Enumerations

  EnumerationDescription
Public enumerationRecordingMediaType
Enumeration of recording media types.

Version Information

Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 SU 8 and beyond.