Represents the various interaction types within Interaction Center.
Namespace: ININ.IceLib.Tracker
Assembly: ININ.IceLib.Tracker (in ININ.IceLib.Tracker.dll) Version: 0.0.0.0 (22.3.0.218)
Syntax
| C# |
|---|
public enum InteractionType |
| Visual Basic |
|---|
Public Enumeration InteractionType |
Members
| Member name | Value | Description | |
|---|---|---|---|
| Unknown | 0 | The type of interaction is unknown. | |
| Call | 1 | The interaction is a call. | |
| Chat | 2 | The interaction is a chat. | |
| 3 | The interaction is an email. | ||
| Fax | 4 | The interaction is a fax. | |
| WebCollaboration | 5 | The interaction is a web collaboration. | |
| InstantQuestion | 6 | The interaction is an instant question. | |
| GenericObject | 7 | The interaction is a generic object. | |
| WorkflowItem | 8 | The interaction is a workflow item. |
Remarks
Use this enum wherever an interaction type is required.
The TrackerSearch method SearchForResolutionCandidates(String, InteractionType, String, String, String, String, String, String) uses
InteractionType.
Version Information
Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.
