The ININ.IceLib.Reporting namespace contains classes for implementing reporting related features using the IceLib API and Interaction Center.
InteractionSnapshotBrowser can be used to retrieve historical information about interactions. Use GetInteractionSnapshot(GetInteractionSnapshotParameters) to retrieve historical data about a specific interaction, or use GetInteractionSnapshots(IEnumerable<(Of <<'(InteractionSnapshotFilter>)>>)) to retrieve a filtered list of historical data about multiple interactions.
Classes
Class | Description | |
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ReportingManager |
Provides access to Reporting functionality, such as historical Interaction details.
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Version Information
Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.