Expand All Collapse All

/icws/{sessionId}/agent-quality/rank-groups

GET

/icws/{sessionId}/agent-quality/rank-groups

Gets the list of rank groups and their definitions.
Feature Version
quality-management 3

Request

Parameters
Type
Name
Comments
Header
ININ-ICWS-CSRF-Token

Required

The ININ session token necessary for all calls that require a security or user context.

    Header
    Cookie

    Required

    The session cookie. With the exception of the connection request, all requests must provide a session cookie.

      Template
      sessionId

      Required

      The ININ session ID necessary for all calls that require a security or user context.

        Response

        200 - OK
        The rank groups and their associated ranks.
        getRankGroupsResponse
        Expand AllCollapse All
        Property
        Value
        Comments
        id
        String
        The unique ID of this rank group.

        This property can be null.

        name
        String

        Required

        The name of the rank group. This can be at most 60 characters.
        version
        Int

        Required

        The version of the rank group.
        id
        String
        The unique ID of this rank definition.

        This property can be null.

        name
        String

        Required

        The name of the rank. This can be at most 40 characters.
        percent
        Double

        Required

        The score percentage required for this rank.
        version
        Int

        Required

        The version of the rank definition.
        400 - Bad Request
        The request was invalid. This can occur when the message body is malformed or missing required items. This will also occur if a required header or query string parameter is missing or invalid.
        error
        Provides additional detail for an error.
        Expand AllCollapse All
        Property
        Value
        Comments
        errorId
        String
        The error identifier that describes the current error.
        message
        String

        Required

        A message that describes the current error.
        401 - Unauthorized
        The specified session token is missing, invalid, or has expired.
        Parameters
        Type
        Name
        Comments
        Header
        WWW-Authenticate

        Required

        Indicates that the client needs to authenticate using a custom ICWS scheme, which supports a realm of type ICWS and a location which is the URL at which the client can authenticate. A typical example would be the following.

        WWW-Authenticate: ICWS realm="ICWS" location="/ICWS/connection"

          error
          Provides additional detail for an error.
          Expand AllCollapse All
          Property
          Value
          Comments
          errorId
          String
          The error identifier that describes the current error.
          message
          String

          Required

          A message that describes the current error.
          410 - Gone
          This resource has been deprecated and removed from the API.
          error
          Provides additional detail for an error.
          Expand AllCollapse All
          Property
          Value
          Comments
          errorId
          String
          The error identifier that describes the current error.
          message
          String

          Required

          A message that describes the current error.
          500 - Internal Server Error
          An unexpected error occurred while processing the request.
          error
          Provides additional detail for an error.
          Expand AllCollapse All
          Property
          Value
          Comments
          errorId
          String
          The error identifier that describes the current error.
          message
          String

          Required

          A message that describes the current error.