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Interaction Recorder

The Interaction Recorder Configuration Services provide access to the Interaction Center configuration data related to Interaction Recorder.

Services

  • Interaction Recorder Configuration
    The Interaction Recorder Configuration Service provides access to the Interaction Recorder configuration data.
  • Interaction Recorder Questionnaires
    The Interaction Recorder Questionnaire Configuration Service provides access to the Interaction Recorder Questionnaire configuration data.

    This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.