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Reporting

The Reporting Configuration Services provide access to the Interaction Center configuration data related to reporting.

Services

  • Historical Reports
    The Historical Report Service provides access to the Interaction Center Historical Reports Configuration data.
  • Legacy Historical Reports
    The Legacy Historical Report Configuration Service provides access to the Interaction Center Legacy Historical Report configuration data.
  • Report Logs
    The Report Log Configuration Service provides access to the Interaction Center Report Log configuration data.