Interaction Center Web Services (ICWS)
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Wrap Up Categories
The Wrap-Up Category Configuration Service provides access to the Interaction Center Wrap-Up Category configuration data.
/icws/{sessionId}/configuration
Resources
/icws/{sessionId}/configuration/wrap-up-categories
GET
POST
/icws/{sessionId}/configuration/wrap-up-categories/{id}
GET
DELETE
PUT
/icws/{sessionId}/configuration/defaults/wrap-up-category
GET
/icws/{sessionId}/messaging/subscriptions/configuration
Resources
/icws/{sessionId}/messaging/subscriptions/configuration/wrap-up-categories/{subscriptionId}
PUT
DELETE
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