Connection

The Connection service permits a client to perform the following actions:

• Create a connection to an Interaction Center server with various types of credentials.
• Add a station connection to a session, or update the existing one.
• Remove a connection.
• Get information about the state of a connection.
• Get information about the version of the server's services.
• Get information about the features supported by the server.
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• Subscribe to station connection information.
• Get the server's supported languages.
• Get the current switchover status.
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Creating a connection logs a client in, starting a session with the server. Removing a connection ends a session and logs the client out of the server.

Once a connection has been created, a station connection may be added to it. Removing a station connection will remove the session connection and end the session with the server. Similarly, removing a session connection will also remove any associated station connection.