breakStatusMessage is immediately sent to indicate a break has been requested and a separate breakStatusMessage is sent when the break is granted. Dialer does not change the agent's status as part of the break granted message. The client application or agent must change the status.
| Feature | Version | |
|---|---|---|
| dialer | 2 |
Required
The ININ session token necessary for all calls that require a security or user context.Required
The session cookie. With the exception of the connection request, all requests must provide a session cookie.Required
The ININ session ID necessary for all calls that require a security or user context.Required
The JSON type representing this option.Required
When true, this property indicates that some optional properties that have not changed may be omitted (all required properties will be included). In this case, the client side cache should be updated with the values for the properties provided and no change should be made for the properties not included as part of the message. This allows the API to deliver smaller messages that only represent the properties that have changed.
When this property is false, the client side cache for this subscription should be cleared and replaced with the data provided in the message. For the initial message in response to a subscription, this property will be false to indicate the cache should be initialized with the data provided.
Required
The agent's current break status.Required
A message that describes the current error.Required
Indicates that the client needs to authenticate using a custom ICWS scheme, which supports a realm of type ICWS and a location which is the URL at which the client can authenticate. A typical example would be the following.
WWW-Authenticate: ICWS realm="ICWS" location="/ICWS/connection"
Required
A message that describes the current error.Required
A message that describes the current error.Required
A message that describes the current error.