Feature | Version | |
---|---|---|
interactions | 1 |
Required
The ININ session token necessary for all calls that require a security or user context.Required
The session cookie. With the exception of the connection request, all requests must provide a session cookie.Required
The ININ session ID necessary for all calls that require a security or user context.Multiple options:
The value can be assigned any of the following options.Required
The JSON type representing this option.For information about the standard attributes defined by the Interaction Center System, see the "Interaction Attributes Technical Reference"
in the Interaction Center Documentation Library. This document describes the attributes and the format of their values.
Property type documentation:
Represents a collection of key/value string pairs.
Required
The key identifying this pair.Required
The value of this pair.Required
The target number or queue.The account code to associate with the call.
If account codes are disabled in the Interaction Center System, setting an accountCodeId will have no effect. Any attempt to retrieve the accountCodeId from a subscribed interaction in this case will result in an empty value.
Feature | Version | |
---|---|---|
interactions | 8 |
Required
The JSON type representing this option.For information about the standard attributes defined by the Interaction Center System, see the "Interaction Attributes Technical Reference"
in the Interaction Center Documentation Library. This document describes the attributes and the format of their values.
Property type documentation:
Represents a collection of key/value string pairs.
Required
The key identifying this pair.Required
The value of this pair.Required
The target for this callback.Required
The queue that this callback should be created on.Property type documentation:
A queueId containing the queue type and its name.
Required
The type of queue being identified.Required
The name of the queue being identified.Required
A message that describes the reason for this callback.Feature | Version | |
---|---|---|
interactions | 8 |
Required
The JSON type representing this option.For information about the standard attributes defined by the Interaction Center System, see the "Interaction Attributes Technical Reference"
in the Interaction Center Documentation Library. This document describes the attributes and the format of their values.
Property type documentation:
Represents a collection of key/value string pairs.
Required
The key identifying this pair.Required
The value of this pair.Required
The interaction ID of the parent callback for this response.Required
The target number or queue.Feature | Version | |
---|---|---|
interactions | 6 |
Required
The JSON type representing this option.For information about the standard attributes defined by the Interaction Center System, see the "Interaction Attributes Technical Reference"
in the Interaction Center Documentation Library. This document describes the attributes and the format of their values.
Property type documentation:
Represents a collection of key/value string pairs.
Required
The key identifying this pair.Required
The value of this pair.Required
The target user of the interaction.Feature | Version | |
---|---|---|
interactions | 10 |
Required
The JSON type representing this option.For information about the standard attributes defined by the Interaction Center System, see the "Interaction Attributes Technical Reference"
in the Interaction Center Documentation Library. This document describes the attributes and the format of their values.
Property type documentation:
Represents a collection of key/value string pairs.
Required
The key identifying this pair.Required
The value of this pair.Required
The new email's contents.Required
The JSON type representing this option.Required
The sender's email address.Required
The display name for the email address.Required
An email body.Required
The type of the email body.Feature | Version | |
---|---|---|
interactions | 10 |
Required
The JSON type representing this option.For information about the standard attributes defined by the Interaction Center System, see the "Interaction Attributes Technical Reference"
in the Interaction Center Documentation Library. This document describes the attributes and the format of their values.
Property type documentation:
Represents a collection of key/value string pairs.
Required
The key identifying this pair.Required
The value of this pair.Required
The content of the email response.Required
The JSON type representing this option.Required
The sender's email address.Required
Indicates which, if any, of the parent email's attachments will be reused in this email.Required
The type of response to create.Required
The ID of the interaction being responded to.Required
The JSON type representing this option.For information about the standard attributes defined by the Interaction Center System, see the "Interaction Attributes Technical Reference"
in the Interaction Center Documentation Library. This document describes the attributes and the format of their values.
Property type documentation:
Represents a collection of key/value string pairs.
Required
The key identifying this pair.Required
The value of this pair.Required
The queue ID for this interaction. "system" is not a valid queue type value for the creation of a generic interaction.Property type documentation:
A queueId containing the queue type and its name.
Required
A URL specifying where a representation of the interaction can be found.Required
The created interaction's ID.A response email cannot be created if the current session does not have an active subscription to the parent email.
Feature | Version | |
---|---|---|
interactions | 10 |
Feature | Version | |
---|---|---|
interactions | 15 |
Required
A message that describes the current error.Required
Indicates that the client needs to authenticate using a custom ICWS scheme, which supports a realm of type ICWS and a location which is the URL at which the client can authenticate. A typical example would be the following.
WWW-Authenticate: ICWS realm="ICWS" location="/ICWS/connection"
Required
A message that describes the current error.Required
A message that describes the current error.Required
A message that describes the current error.