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Add a Request Code

Use the Request and Response Codes window to add a request code. 

To add a request code

  1. In the menu bar, click Tools and then click Request and Response Codes. The Request and Response Codes window appears.

Request and Response Codes window

Code: Unique code that identifies the request.

Description: Description of the request.

Default Text: Default text to include in the request.

Queue: Work queue to assign to requests associated to this request code.

Response: If selected, AIM requests a response from the agency.

Days: Number of days the agency has to respond to the request.

  1. In the Request Codes section, click Request Code. A blank row appears in the data grid.

  2. Complete the information and then click OK. AIM adds the request code to the data grid and closes the window.