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Modify a Status Configuration
Use the Status Configuration pane to configure account statuses for credit bureau reporting.
To modify the status configuration
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In the Navigation pane, click Status Configuration.
Code: Unique code that identifies the status.
Description: Description of the status.
Report: If selected, your organization reports accounts with this status to the credit bureau.
Delete: If selected, the system sends a delete request to the credit bureau when reporting accounts with this status. For accounts that reported previously as paid in full, the system only sends a delete request if you selected the Allow deletion of accounts that were previously reported as Paid In Full check box in the Setup Configuration pane. Once you send a delete on an account, you cannot report the account again without running a SQL update with assistance from Latitude by Genesys Support.
Disputed: If selected, the system sends the dispute code to the credit bureau when reporting accounts with this status.
PIF: If selected, the system sends the "paid in full" code to the credit bureau when reporting accounts with this status.
SIF: If selected, the system sends the "settled in full" code to the credit bureau when reporting accounts with this status.
Note: For information about reporting bankruptcy and deceased debtor accounts, see Bankruptcy and Deceased Statuses.
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Select and clear the check boxes as necessary and then click Save.