Account Letters

Use the Account Letters window to request and send letters for the currently selected debtor account. You can process letter requests using this window or Letter Console. 

1. Send options toolbar: Provides options for printing and emailing pending letters.

2. Account Letters and Letter Series Queue tabs: Provides a list of letters you can request. The list only includes letters that the customer and your user role allow.

3. Pending Letters pane: Displays the requested letters not sent yet.

4. Modify letters toolbar: Provides options for the pending letters.

5. Letter History pane: Displays the history for processed and deleted letters. The system flags letters as sent when you email or print them from this Account Letters window, or from Letter Console.