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Modify Projected Fees for a Payment Arrangement

Use the Edit Projected Fees dialog box to modify projected agency fees for a scheduled credit card or ACH payment arrangement. You must have the Edit Projected Fees Permission.

To modify projected fees for a payment arrangement

  1. With an account displayed in the Work Form, from the menu bar, click Promise. The Arrangements panel appears.

Arrangements panel

  1. Click Edit Projected Fees. The Edit Projected Fees dialog box appears. It shows future scheduled credit card or ACH payments only.

Edit Projected Fees dialog box

Due Date: Payment due date. You cannot modify the due date in this dialog box.

Amount: Payment amount due. You cannot modify the amount in this dialog box.

Projected Fees: Projected agency fee to use when processing a payment. The default value is the fee that the system calculated based on the associated fee schedule for the accounts that the payment applies toward.

Use Edited Fees: If selected, the system applies the corresponding projected fee when processing a payment.

  1. To modify a projected fee, do the following:

    1. Double-click in the Projected Fees box, type the projected fee to use, and then press Enter. The Apply fees to all payments dialog box appears.

Apply fees to all payments dialog box

    1. Do one of the following:

      • To apply the fee to all the payments in the Edit Projected Fees dialog box, click Yes. The system changes all the projected fees to the amount you specified and selects all the Use Edited Fees check boxes.

      • To apply the fee to the one payment only, click No. The system selects the corresponding Use Edited Fees check box only.

Note: To remove the projected fee from all payments, click Uncheck All. The system clears all the check boxes and reverts the fees to their previous amounts.

    1. Click Save. If the projected fee is more than the payment amount due, a notification dialog box appears.

Fee Greater Than Balance dialog box

    1. Click OK.

    2. In the Edit Projected Fees dialog box, do one of the following:

      • To change the projected fee, double-click in the Projected Fees box, type an amount that is less than or equal to the payment amount due, and then press Enter.

      • To close the dialog box without changing the projected fee, click Cancel. The system reverts the fee to its previous value.

  1. If the projected fee is less than or equal to the payment amount due, click Save.