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Latitude Help
Scopes
The below listed scopes must be enabled for the created OAuth ClientID.
Scopes | Description |
alerting | Create, edit and delete interaction statistics rules |
conversations | Create, edit and delete conversation data |
groups | Create, edit and delete groups |
external-contacts | Create, edit and delete external contacts |
outbound | Create, edit and delete outbound resources |
recordings | Create, edit and delete recordings |
scripts:readonly | View conversation scripting resources |
user-recordings | Create, edit and delete user recordings |
routing:readonly | View queues, languages, skills, email domains, and SMS phone numbers |
telephony:readonly | View telephony resources |