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Remove a Citrix Receiver Account

If you have more than one Citrix Receiver account and you cannot log on to your Latitude account using your Latitude credentials, you can remove your Latitude account and then re-add it.

To remove a Citrix Receiver account

  1. In the notification area, right-click the Citrix Receiver icon and then click Open. The Citrix Receiver window appears.

Citrix Receiver window

  1. In the menu bar, click the Log On list box arrow. A list of options appears.

Citrix Receiver window options

  1. Click Accounts. The Edit Accounts dialog box appears.

Edit Accounts dialog box

  1. Select the check box for the account to remove and then click Remove. A confirmation dialog box appears.

Remove account confirmation

  1. Click Yes. Citrix Receiver removes the Latitude account.

  2. In the Edit Accounts dialog box, click OK. The Edit Accounts dialog box closes.