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Letter Console

Letter Console 10.0 SU 9 includes the following changes:

  • Renamed the Download for Editing button to Download on the Letter Pool tab.

  • Renamed the Upload Edited Template button to Upload on the Letter Pool tab.

  • When downloading or uploading letters, the file type defaults to ".doc" and both default to the same folder.

  • Added letter code to the default file names for downloaded letters. Previously, the default file name only included the letter ID.

  • Added an Edit button to the Letter Pool tab. This button is only available if your organization enabled the Merge Using Microsoft Word permission in Latitude. Latitude by Genesys added this button to restore the ability to open letter templates directly in Microsoft Word without having to use the download and upload feature. For more information about the new permission, see the Latitude documentation.

  • When clicking the Download Merge Fields button on the Letter Pool tab, the output file name defaults to "MergeFields.[Letter Console Version].doc".

  • Changed the bank account address fields to populate with the wallet contact information for NITD letters.