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Process ACH Returns

Use the Vendor Batch Setup Page to select the ACH and credit card accounts to process. A payment batch can only include one transaction type. To process different transaction types, create a separate payment batch for each transaction type.

To process ACH returns

  1. On the Welcome page of the Vendor Payment Batch Wizard, click Next. The Operating Mode page appears.

Operating Mode page

  1. In the Transaction Type list box, click ACH Returns and then click Next. The ACH Returns Setup Page appears.

ACH Returns Setup Page

  1. Click Next. A confirmation dialog box appears.

  2. Click Yes. The wizard retrieves and processes the returns. When processing is complete, the Process Reports Page appears.

Process Reports Page

  1. To view the results of processing the vendor batch, click each tab.

Successful: The vendor or bank processed the transactions on this tab successfully and the wizard created a payment batch in Latitude.

Success w/o Batch: The vendor or bank processed the transactions on this tab but the wizard didn't create a payment batch in Latitude.

  1. To export the results to Microsoft Excel, do the following:

    1. Click Export Results to Excel. A dialog box appears.

    2. Choose the location to save the file and then, in the File name box, type a name for the file.

    3. Click Save.

  2. Click Next. The final page of the wizard appears.

  3. Do one of the following:

  1. To close the wizard, click Finish.

  2. To process more transactions, click Start Over. The Welcome window appears.

Related topics

Transaction Processing