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Overview of WorkFlow Designer Window

Use the WorkFlow Designer window to create and manage events, create workflows, evaluate account activity within workflows, control workflows, and review workflow history.  

Latitude WorkFlow Designer

  1. Menu bar: Displays available submenus and commands for the window. For more information, see the Menu options section in this topic.

  2. Toolbar: Displays available shortcuts for the window. For more information, see the Toolbar section in this topic.

  3. Activity Toolbox: Displays the workflow activity toolbox for creating workflows. The toolbox consists of the following:

Actions: Defines the actions to perform on the accounts in the workflow. For more information, see Action Activities.

Conditions: Defines the required conditions for performing an action. For more information, see Condition Activities and Simple Condition Activities.

Distributions: Defines the distribution of accounts across desks. For more information, see Distribution Activities.

Flow control: Defines the method for processing accounts through a workflow. For more information, see Flow Control Activities.

  1. Preview pane: Displays a preview of the workflow.

  2. Tabs: Displays tabs for startup information and the workspace for creating and configuring workflows.

Menu options

File menu

Option

Description

Create New Work Flow

Opens a new tab to allow you to create a workflow.

Open Existing Work Flow

Opens an existing workflow in a new tab.

Import Work Flow

Imports a workflow file and creates a workflow from it.

Save Current Work Flow

Saves your changes to the selected workflow.

Save Current Work Flow As...

Saves the selected workflow under a different name and retains the original workflow.

Rename Current Work Flow

Renames the selected workflow.

Save All

Saves your changes for all the open tabs.

Export Work Flow to File

Exports the workflow to a ".lwf" Work Flow file.

Export Work Flow to Image

Exports the workflow to an image file.

Close

Closes the selected tab.

Exit

Closes the WorkFlow Designer program.

View menu

Option

Description

Zoom In

Resizes the workflow to a larger view.

Zoom Out

Resizes the workflow to a smaller view.

Actual Size

Returns the workflow to its original size.

Fit Page

Resizes the workflow to fit the viewing area.

Layout Work Flow

Arranges activities in the workflow into an easy-to-read layout.

Collapse All Properties

Hides the properties for all activities in the workflow.

Expand All Properties

Shows the properties for all activities in the workflow.

Show Iconic

Displays the activities as icons.

Work Flow Properties

Displays the properties for the selected workflow.

Toolbars

Opens a submenu to allow you to specify the toolbars to show or hide.

Window menu

Option

Description

Activity Tool Box

Displays the Activity Toolbox.

Preview

Displays a preview of the workflow.

Work Flow Query Actions

Opens the WorkFlow Query Action Wizard.

Event Configuration

Opens the Event Configuration tab.

Start Page

Opens the Start Page tab.

Help menu

Option

Description

About WorkFlow

Displays information about the WorkFlow Designer program.

Open Help File

Displays the documentation for Workflow Designer.

Toolbar

There are four toolbars available. To display a toolbar, from the View menu, click Toolbars and then click the toolbar name. Repeat this step to hide the toolbar.

WorkFlow

Icon

Description

Create work flow icon

Opens a new tab to allow you to create a workflow.

Open work flow icon

Opens an existing workflow in a new tab.

Import work flow icon

Imports a workflow file and creates a workflow from it.

Save icon

Saves your changes to a workflow or event.

Export work flow icon

Exports the workflow to a ".lwf" Workflow file.

Export work flow image icon

Exports the workflow to an image file.

View

Icon

Description

Zoom options

Changes the magnification of the workflow.

Zoom-to-fit icon

Resizes the workflow to fit the viewing area.

Layout icon

Arranges activities in the workflow into an easy-to-read layout.

Window

Icon

Description

Show Activity Toolbox icon

Displays the Activity Toolbox.

Show work flow preview icon

Displays a preview of the workflow.

Show Event Configuration icon

Opens the Event Configuration tab.

Open WorkFlow Query Action Wizard icon

Opens the WorkFlow Query Action Wizard.

Show account work flow history icon

Opens the WorkFlow History tab.

Help

Icon

Description

Help icon

Displays the documentation for Workflow Designer.

Related Topics

Introduction to WorkFlow Designer

What's New in WorkFlow Designer

Log on to WorkFlow Designer

View the Start Page

Help Overview