Latitude Notes

Action

Note

Export Placements

The system placed this account with outside agency [agencyNumber, agencyName] on [date] with a balance of [current] with a pending recall date of [pend recall date].

Export Pending Recall (PEN)

The system sent a pending recall to the agency [agencyNumber, agencyName] on [date] for this account.

Export Final Recall (FIN)

A final recall has been sent to agency [agencyNumber, agencyName] on [date] for this account.

Import Recall Objection

Recall objection received from agency [agencyNumber, agencyName] with code of [obj reason] on [date]. Recall extended to [new recall date].

Import Payment

A payment in the amount of [pay amt] was received from agency [agencyNumber, agencyName] on [date].

Import Close and Return (BKP) and (DEC)

Agency [agencyNumber, agencyName] has closed and returned this account on [date] with status [close code].

Note: If the agency closed the account and returned it for a Chapter B7, B11, or B13 bankruptcy, the system adds the following text to the note: "Bankruptcy information has been updated." If the agency closed the account and returned it because the debtor is deceased, the system adds the following text to the note: "Deceased information has been updated."

Import Demographic Update

[address and/or phone] information has been updated from agency [agencyNumber, agencyName] on [date].

Closed Status Move Qlevel/Desk Logic (internal)

Account has been moved to [desk], [qlevel] by AIM due to a returned status of [closed status code] from agency [agencyNumber, agencyName] on [date].