Add a Dispute Type

Use the Dispute Type dialog box to add a dispute type.

To add a dispute type

1. With an account displayed in the Work Form, do one of the following:

• From the Info menu, click Disputes.

• At the top of the Panels section, click the name of the currently displayed panel (for example, Phones, Notes) and then click Disputes.

2. In the toolbar in the Disputes panel, click Dispute Types.

3. In the toolbar in the Dispute Types window, click Add Dispute Type.

Code: Code that identifies the dispute type.

Description: Description of the dispute type.

Proof Required: If selected, your organization requires proof of the dispute.

4. Complete the information and then click OK.

Related Topics

Dispute Types