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Add a Hardship Type
Use the Hardship Type panel to add a financial hardship type.
To add a hardship type
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With an account displayed in the Work Form, do one of the following:
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From the Info menu, click Care and Hardship.
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At the top of the Panels section, click the name of the currently displayed panel (for example, Phones, Notes) and then click Care and Hardship.
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In the toolbar in the Care and Hardship panel, click Financial Hardship.
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In the toolbar in the Financial Hardships window, click Add Financial Hardship.
Code: Code that identifies the type of financial hardship, such as unemployment.
Description: Description of the hardship type.
Proof Required: If selected, your organization requires proof of the financial hardship.
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Complete the information and then click OK.