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Maintain CCCS Information

Use the CCCS tab in the Debtor Details dialog box to maintain Consumer Credit Counseling Service (CCCS) information. CCCS is an entity that a debtor engages to negotiate settlement or payment arrangements on a debt.

Note: If the account has CCCS information, the red Restriction flag appears on the Work Form.

To maintain CCCS information

  1. With an account displayed in the Work Form, in the Debtor section, click More Info. The Debtor Details dialog box appears.

  2. Click the CCCS tab.

Debtor Details dialog box - CCCS tab - General tab

Company Name: Counseling company the debtor filed with.

Contact: Name of the CCCS counselor assigned to the debtor.

Address: Address of the CCCS counselor assigned to the debtor.

Phone: Phone number of the CCCS counselor assigned to the debtor.

Fax: Fax number of the CCCS counselor assigned to the debtor.

Client ID: Code that identifies the debtor to CCCS.

Creditor ID: Code that identifies a collection agency to CCCS.

Date Accepted: Date the counseling company accepted the file.

Amount Accepted: Amount of the debt the debtor is to pay.

  1. Complete the information and then click the Comments tab.

Debtor Details dialog box - CCCS tab - Comments tab

Comments: More information regarding the CCCS arrangement.

  1. Complete the information and then click OK.

Related Topics

Debtor Details