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Modify a Care Type
Use the Care Type dialog box to modify a care type.
To modify a care type
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With an account displayed in the Work Form, do one of the following:
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From the Info menu, click Care and Hardship.
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At the top of the Panels section, click the name of the currently displayed panel (for example, Phones, Notes) and then click Care and Hardship.
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In the toolbar in the Care and Hardship panel, click Care Types.
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In the data grid, click the care type to modify and then click View/Edit Care Type.
Code: Code that identifies the type of care, such as long-term illness or literacy issues.
Proof Required: If selected, your organization requires proof of the need for care.
Consent Required: If selected, you have consent from the debtor to discuss care and financial hardship information.
Description: Description of the care type.
Severity: Level of severity (1-10) for the care type.
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Modify the information and then click OK.