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Viewing a Letter Image

Use the tabs in the Letter History section of the Account Letters window to view images of sent letters. The system saves images for letter templates with the Save Image check box selected in the Allowed Letters window in Letter Console.

To view a letter image

  1. With an account displayed in the Work Form, from the menu bar, click Letters. The Account Letters window appears.

Account Letters window - Letter History

  1. In the Letter History section, click a tab to view the associated letters. Letters with a saved image have a Yes in the Image column.

  2. In the data grid, do one of the following:

    • Double-click a letter that has a saved image.

    • Click a letter that has a saved image and then click View Document.

The letter image opens as a PDF in a separate window.

Letter image

Note: Beginning in Latitude 10.0 SU 9, letter images save as PDFs instead of RTFs to save space.

Related Topics

Account Letters

Letter Icons