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View Letter History

Use the tabs in the Letter History section of the Account Letters window to view letters sent for each recipient.

The following tabs appear in the Letter History section:

  • All Letters: Displays a list of all letters sent regarding the debtor account.

  • Primary Debtor: Displays a list of letters sent to the primary debtor.

  • [Last Name, First Name]: Displays a list of letters sent to a party other than the primary debtor or customer (for example, a co-debtor). If no other parties are on the account, this tab does not appear. 

  • Customer: Displays a list of letters sent to the customer, including those letters sent to other parties and copied to the customer.

To view letter history

  1. With an account displayed in the Work Form, from the menu bar, click Letters. The Account Letters window appears.

Account Letters window - Pending letters

  1. In the Letter History section, click a tab to view the associated letters.

Related Topics

Account Letters

Letter Icons