Add a Care Type

Use the Care Type panel to add a care type.

To add a care type

1. In the Navigation pane, click System Codes and Settings > Accounts > Care Type.

Code: Code that identifies the type of care, such as long-term illness or literacy issues.

On Hold Days: Default number of days to place the account on hold to suspend collection activity.

Severity: Level of severity (1-10) for the care type.

Proof Required: If selected, your organization requires proof of the need for care.

Description: Description of the care type.

Consent: If selected, you have consent from the customer to discuss care and financial hardship information.

2. Click the plus sign (+). A blank row appears in the data grid.

3. Complete the information and then click the check mark.

Related Topics

Care Types

Account Codes