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Add a State

Use the State dialog box to add a state, state restriction, and statute of limitation values.

To add a state

  1. In the Navigation pane, click System Codes and Settings > General Settings > State

  1. Click the plus sign (+). The State dialog box appears.

State Abbreviation: Unique code that identifies the state.

State Name: Full name of the state.

Max Collection Cost: Maximum collection cost percent the state allows. You can configure the client record to allow agents to override this percent for customers residing in the state.

License Status: Optional place to store licensing information.

Advisory: Advisory information to print on letters for customers residing in the state. The system inserts this information in letters when you include the State_Legal_Advisory merge field in the letter body. 

Warning: Warning information to display in the Warnings dialog box for customers residing in the state.

Restrict Letters: If selected, the state restricts the letters you can send to customers residing in the state.

Permit a Wage Garnishment: If selected, the state allows administrative wage garnishment.

Permit Surcharge: If selected, the state allows collection of surcharges for customers residing in the state. If cleared, the surcharge option isn't available when creating payment arrangements.

Settlement Adjustment: If selected, settlement adjustment box appears to add the positive or negative values. (This value will affect the settlement amount in arrangement screen)

Digital Communication:

Is Email An Attempt: If selected, the email is attempted.

Is Email a Contact: If selected, the through email its contacted.

Is SMS a Attempt: If selected, the SMS is attempted.

Is SMS a Contact: If selected, the through SMS its contacted.

  1. To add statute of limitation

 

Open Statute: Statute of Limitation value in years for Open contract type.

Written Statute: Statute of Limitation value in years for Written contract type.

Applicable Statute: Statute of Limitation value in years for Applicable contract type.

Promissory Statute: Statute of Limitation value in years for Promissory contract type.

Oral Statute: Statute of Limitation value in years for Oral contract type

Medical Statute: Statute of Limitation value in years for medical contract type

Recalculate SOL on Payment: If selected, the Statute of Limitation will be recalculated. whenever a new payment is processed.

SOL by Grantor: If selected, the Statute of Limitation will be calculated based on credit grantor information

  1. Complete the information and then click Save.

Related Topics

Search for a Permission or System Code

Data Grids

State Restriction