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Add a State
Use the State dialog box to add a state, state restriction, and statute of limitation values.
To add a state
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In the Navigation pane, click System Codes and Settings > General Settings > State
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Click the plus sign (+). The State dialog box appears.
State Abbreviation: Unique code that identifies the state.
State Name: Full name of the state.
Max Collection Cost: Maximum collection cost percent the state allows. You can configure the client record to allow agents to override this percent for customers residing in the state.
License Status: Optional place to store licensing information.
Advisory: Advisory information to print on letters for customers residing in the state. The system inserts this information in letters when you include the State_Legal_Advisory merge field in the letter body.
Warning: Warning information to display in the Warnings dialog box for customers residing in the state.
Restrict Letters: If selected, the state restricts the letters you can send to customers residing in the state.
Permit a Wage Garnishment: If selected, the state allows administrative wage garnishment.
Permit Surcharge: If selected, the state allows collection of surcharges for customers residing in the state. If cleared, the surcharge option isn't available when creating payment arrangements.
Settlement Adjustment: If selected, settlement adjustment box appears to add the positive or negative values. (This value will affect the settlement amount in arrangement screen)
Digital Communication:
Is Email An Attempt: If selected, the email is attempted.
Is Email a Contact: If selected, the through email its contacted.
Is SMS a Attempt: If selected, the SMS is attempted.
Is SMS a Contact: If selected, the through SMS its contacted.
- To add statute of limitation
Open Statute: Statute of Limitation value in years for Open contract type.
Written Statute: Statute of Limitation value in years for Written contract type.
Applicable Statute: Statute of Limitation value in years for Applicable contract type.
Promissory Statute: Statute of Limitation value in years for Promissory contract type.
Oral Statute: Statute of Limitation value in years for Oral contract type
Medical Statute: Statute of Limitation value in years for medical contract type
Recalculate SOL on Payment: If selected, the Statute of Limitation will be recalculated. whenever a new payment is processed.
SOL by Grantor: If selected, the Statute of Limitation will be calculated based on credit grantor information
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Complete the information and then click Save.