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Care and Financial Hardship Panel Permission
Use the Care and Financial Hardship Panel permission to configure the Care and Financial Hardship panel. For more information, see Care and Financial Hardship.
Location
In the Navigation pane, click Applications > Liquid Latitude > Account Data > Care and Financial Hardship > Care and Financial Hardship Panel Config.
Scope
This permission is available for the following scopes:
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System
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Role
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User
Policy
The policy allows your organization to configure the Care and Financial Hardship panel. Enable the permission for a scope and then specify the settings.
View Care Types: If selected, users can view care types.
Edit Care: If selected, users can modify care information.
Approve Hold Days: If selected, users can approve the number of days to place the account on hold to suspend collection activity.
Override Hold Days: If selected, users can override the default number of days to place the account on hold to suspend collection activity.
Edit the Care and Financial Hardship Comment: If selected, users can add or modify comments regarding a care or financial hardship case.