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Template
Create an AIM Response
Use the New Response dialog box to create a response to a request for the outside collection agency that holds the account.
To create an AIM response
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In the Reference Panel navigation bar, click Available Panels and then click AIM.
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In the AIM panel, click the Requests/Notifications tab.
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In the data grid, click Set Response.
Code/Description: Code and description that identify the type of response.
Responded Date: Date of the response.
Response Text: More information regarding the response.
Document Type: This is an optional field. If selected it would create an open AIM CDOC transaction for the document type. This can be used when a document needs to be sent along with the response, the user can mention the document name in the response field.
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Complete the information and click Save. The system adds the response to the data grid on the Requests/Notifications tab, and sets the status to "responded."