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Letter Types

The following table lists the types of system-created letters that are available. For more information, see the Letter Console documentation.

Letter Type

Description

Dunning

Initial letter sent to the customer that contains balance and client information. No input allowed. 

Settlement

Letter offering settlement terms to the customer. Input allowed for settlement amount offer and due date. 

Payoff

Letter to the customer confirming payoff of entire balance. Input allowed for payoff amount and payment due date. 

Payment Reminder

Letter reminding the customer to submit a payment. Input allowed for payment amount and due date. 

Multi-Part Settlement

Letter confirming agreement with the customer to settle the balance following a payment schedule. Input allowed for number of payments (up to 6), and the amounts and due dates for each payment.

NITD

Notice of Intent to Deposit. Letter to notify the customer that your organization is depositing a post-dated check or paper draft. Input allowed for deposit amount and deposit date. 

Customer Letter

This letter type is not in use.

Attorney Letter

Letter to your organization's forwarding attorney regarding the customer. No input allowed.

Customer Letter - Letter to the client regarding the customer. No input allowed. REMOVED: For third-part only.

Related Topics

Letters