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Letter Types
The following table lists the types of system-created letters that are available. For more information, see the Letter Console documentation.
Letter Type |
Description |
Dunning |
Initial letter sent to the customer that contains balance and client information. No input allowed. |
Settlement |
Letter offering settlement terms to the customer. Input allowed for settlement amount offer and due date. |
Payoff |
Letter to the customer confirming payoff of entire balance. Input allowed for payoff amount and payment due date. |
Payment Reminder |
Letter reminding the customer to submit a payment. Input allowed for payment amount and due date. |
Multi-Part Settlement |
Letter confirming agreement with the customer to settle the balance following a payment schedule. Input allowed for number of payments (up to 6), and the amounts and due dates for each payment. |
NITD |
Notice of Intent to Deposit. Letter to notify the customer that your organization is depositing a post-dated check or paper draft. Input allowed for deposit amount and deposit date. |
Customer Letter |
This letter type is not in use. |
Attorney Letter |
Letter to your organization's forwarding attorney regarding the customer. No input allowed. |
Customer Letter - Letter to the client regarding the customer. No input allowed. REMOVED: For third-part only.