Pending Communication

Use the Pending Letters/Email/SMS panel to view pending letter/Email/SMS requests for the account. When the letter's due date arrives, the letter can be sent using Letter Console.

To view pending Communication

1. In the Task Panel navigation tree, click Communications and then click Pending Communication.

 

Link Icon ( ): Indicates that the letter can include information for linked accounts.

Method: Method for delivering the letter.

Code: Code that identifies the letter.

Type: Type of letter requested.

Description: Description of the letter.

Due Date: Due the letter is due to send.

Sender: Person sending the Communication

Recipient: Person receiving the Communication.

State: Status of the Communication request.

2. To view details for a letter request, in the data grid, click the letter and then click Details. The Details View dialog box appears.