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Dialer Campaigns

The dialer campaign feature allows you to create call lists and dialer campaigns.

Release Notes

Release Notes

 

Administrator

Latitude Integration With Interaction Dialer Installation and Configuration Guide  

Latitude Integration With Genesys Cloud Installation and Configuration Guide  

Access Dialer Config Permission

Dialer Functionality Permissions

Agent Features

Genesys Cloud Dialer Agent Interface

PureConnect Dialer Agent Interface

List Builder Help

 

Developer Resources

Dialer API Developer's Guide 

 

Additional Resources

Latitude by Genesys User Group