Change Your Station (PureConnect)

Use the Select Station page to change the station through which you receive calls.

To change your station

1. In the PureConnect Dialer Agent Interface toolbar, click the User icon.

2. Click the Edit icon next to the station. The Select Station page appears.

3. In the Select Station list box, click the type of station through which to receive calls.

4. Do one of the following:

• If you selected Workstation, in the Workstation box, type the name of the workstation to use.

• If you selected Remote Workstation, in the Remote Workstation box, type the name of the remote workstation to use. In the Remote Number box, type the remote telephone number to use.

• If you selected Remote Number, in the Remote Number box, type the remote telephone number to use.

For more information about stations, see "Overview of stations" in the Interaction Administrator documentation.

5. To use the same station each time you log on to Interaction Dialer, select Remember Station.

6. Click Select.

Related Topics

PureConnect Dialer Agent Interface